Returns & Exchanges

At NR, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return window for products in their original, unopened condition. If your items arrive damaged or don't meet your expectations, our streamlined process ensures a quick resolution.

Return Process

• 1.
  Initiate Your Request

  Log in to your NR account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.

• 2.
  Pack with Care

  Securely place the unused items in their original packaging, ensuring all protective seals are intact to qualify for a full refund.

• 3.
  Label and Ship

  Print your prepaid shipping label from our portal, attach it to your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.